COVID-19 Message for all Patients
At Coastwide Eye Surgery the health and wellbeing of our doctors, staff, patients and carers is our top priority as we continue to closely monitor latest events relating to COVID-19 within our community as well as state and nation-wide.
Please be assured that we are following strict guidelines set by our governing body, RANZCO (Royal Australian and New Zealand College of Ophthalmologists) together with NSW Health and other governing bodies in relation to hand hygiene, social distancing, wearing of PPE (Personal Protective Equipment) such as masks, disinfecting and sanitising of our equipment, consulting rooms, reception and waiting areas. We are well-equipped to continue seeing patients and to provide the very best of eye care to people within our community.
For social distancing purposes, we ask our patients not to arrive any earlier that 10 minutes prior to their appointment time. Parents of children, please do not bring any siblings or other relatives/friends of the patient to their appointment. We also ask that carers and transport persons wait in their car and not accompany the patient into our clinic.
Patients will have their temperatures taken upon arrival and will be asked necessary screening questions prior to entering our clinic. Notably all patients will need to consider these following questions:
- Appointment time
What is your appointment time? – If longer than 10 minutes prior to your appointment time, you will be asked to return to your vehicle.
- Symptoms Criteria
Have you travelled to a COVID-19 affected area in the last 14 days?
Have you had close contact with a person who has travelled to a COVID-19 affected area in the last 14 days?
Do you have a fever and/or any other form of respiratory symptoms including shortness of breath and a cough – no matter how mild?
Should you arrive at our practice and meet any one of the above symptoms criteria you will be asked to return to your vehicle and to contact our practice to arrange another appointment time.
Our priority is to minimise disruption to the best of our ability.
Thank you for your patience and understanding as we work together during this most challenging and uncertain times.
Doctors and Staff