COVID-19 Message for all Patients

COVID-19 Message for all Patients

Dear Patients,

At Coastwide Eye Surgery the health and wellbeing of our doctors, staff, patients and carers is our top priority as we continue to closely monitor latest events relating to COVID-19 within our community as well as state and nation-wide.

Please be assured that we will continue to follow the current guidelines set by our governing body, RANZCO (Royal Australian and New Zealand College of Ophthalmology) together with NSW Health and other governing bodies in relation to hand hygiene, disinfecting and sanitising our equipment, consulting rooms, reception and waiting areas. In addition we will continue to follow the current guidelines in relation to social distancing (if required) and wearing of PPE (Personal Protective Equipment) such as masks.

We ask our patients not to arrive earlier than 20 minutes prior to their appointment time. Parents of children; it is preferable not to bring siblings or other relatives/friends of the patient to their appointment.

Patients will be asked screening questions prior to the commencement of their consultation. Notably all patients will need to consider these following questions :

  • Appointment time

    What is your appointment time? – If longer than 20 minutes prior to your appointment time, you will be asked to return to your vehicle.

  • Symptoms Criteria

    Have you travelled to a COVID-19 affected area in the last 14 days? if appropriate

    Have you had close contact with a person who has travelled to a COVID-19 affected area in the last 14 days? if appropriate

    Have your received a positive COVID-19 test result in the last 14 days?

    Have you had close contact with a person who has received a positive COVID-19 test result in the last 14 days?

    Do you have a fever and/or any other form of respiratory symptoms including shortness of breath and a cough, vomiting and diarrhoea.

Should you arrive at our practice and meet any one of the above symptoms criteria you will be asked to return to your vehicle and to contact our practice to arrange another appointment time.

Our priority is to minimise disruption to the best of our ability.

Thank you for your patience and understanding as we work together during this most challenging and uncertain times.

Doctors and Staff