COVID-19 Message for all Patients

COVID-19 Message for all Patients

Dear Patients,

At Coastwide Eye Surgery the health and wellbeing of our doctors, staff, patients and carers is our top priority as we continue to closely monitor latest events relating to COVID-19 within our community aswell as state and nation-wide.

Please be assured that we will continue to follow the current guidelines set by our governing body, RANZCO (Royal Australian and New Zealand College of Ophthalmology) together with NSW Health and other governing bodies in relation to hand hygiene, disinfecting and sanitising our equipment, consulting rooms, reception and waiting areas. In addition, we will continue to follow the current guidelines in relation to social distancing (if required) and wearing of PPE (Personal Protective Equipment) such as masks.

We ask our patients not to arrive any earlier then 10 minutes prior to their appointment time. Parents of children, it is preferable not to bring any siblings or other relatives/friends of the patient to their appointment.

Patients will be asked screening questions prior to the commencement of their consultation. Notably all patients will need to consider these following questions:

Symptoms Criteria

Have you had a positive COVID-19 test result in the last 7 days?

Have you had close contact with a person who has received a positive COVID-19 test result in the last 7 days?

Do you have a fever and/or any other form of respiratory symptoms including shortness of breath and a cough, vomiting and diarrhoea?

Should you arrive at our practice and meet any one of the above symptoms criteria you will be asked to wait outside while your symptom criteria is discussed with your Doctor. A staff member will then advise if we can continue with your appointment or if your appointment will be rescheduled.

Important information for patients who are household/ close contacts

If you are considered a household or close contact and you do not have symptoms you may attend your appointment. To ensure the health and safety of our doctors, staff, patients and carers you must:

  • notify the staff on arrival that you are a household/ close contact
  • wear a mask
  • Test negative on a rapid antigen test (RAT) the day of your appointment

Our priority is to minimise disruption to the best of our ability.

Thank you for your patience and understanding as we work together during this most challenging and uncertain times.

Doctors and Staff