First Visit

First Visit Information

Please arrive 10-15 minutes early for your appointment for registration and to fill in a health questionnaire.

When you come for your first appointment please remember to obtain and bring the following:

Referral and Consents

  • Current referral from your referring practitioner
  • Details of any third party practitioner who will receive copies of our correspondence
  • Signed consent to collection of personal information form (found on our website)

New Patient Forms

  • Completed patient registration form (found on our website)
  • Completed patient history form (found on our website)

Other Items to Consider Bringing

  • Any relevant correspondence, test results or scan/xrays
  • Any medication you may need to take during your visit with us. If you are diabetic, you may wish to bring food.
  • Current distance and reading glasses
  • Sunglasses to help with glare following dilation of pupils


  • Medicare card, Department of Veterans’ Affairs card (which is applicable)
  • Full Pension or health care card
  • Private health insurance card with membership number and details.

Cancellation Policy

  • Please telephone our practice during business hours and, where possible, allow at least 1 days’ notice so that we can offer your appointment to other patients.
  • We recognise that your time is valuable, and we will always make every effort to run on time.
  • There are occasions, however, where emergencies and/or patients who require a little more time will cause scheduling delays beyond our control.
  • Please expect to be in our practice for a minimum of one hour. This may extend to two hours on some occasions.
  • We apologise if we keep you waiting.